Get in Touch
We would love to hear from you! Whether you have a question, suggestion, or just want to share your thoughts, feel free to get in touch. Our team is ready to assist you and provide the best possible service.
Contact Information
We are located in Chennai, Tamil Nadu. You can also reach out to us through email or phone. Our team is available to answer any questions or concerns you may have regarding our products or services.
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Frequently Asked Questions
We understand that you might have some questions before making a purchase. Below, we’ve answered some of the most common inquiries our customers have. If you don’t find the answer to your question here, feel free to contact us directly, and we’ll be happy to assist you!
What types of fabrics are used in your bed linens?
Our bed linens are made from high-quality fabrics such as 100% cotton, linen, and blends. We ensure that each fabric used offers softness, breathability, and durability, providing you with a luxurious sleeping experience. We also offer organic cotton options for environmentally conscious customers.
Are your products environmentally friendly?
Yes, sustainability is a key priority for us. We use eco-friendly dyes, sustainable sourcing practices, and recyclable packaging to minimize our environmental impact. Our goal is to provide you with premium products that are also gentle on the planet.
How do I care for my bed linens?
To maintain the longevity of your bed linens, we recommend washing them in cold water with a mild detergent. Avoid using bleach or fabric softeners, as they can damage the fabric. Tumble dry on low heat or line dry to preserve the softness of your linens.
What sizes of bed linens do you offer?
We offer a wide range of sizes to fit most standard mattresses, including single, double, queen, and king sizes. We also provide custom sizes upon request to accommodate non-standard mattress dimensions.
Do you offer gift cards?
Yes, we offer gift cards in various denominations that can be redeemed for any of our products. You can purchase them directly on our website or by contacting our customer service team.
Can I return or exchange an item?
We offer a 30-day return policy for unused and unwashed items. If you’re not satisfied with your purchase, simply contact our customer service team, and we will assist you with the return or exchange process.
How can I track my order?
Once your order has been shipped, we will send you a tracking number via email. You can use this number to track the status of your delivery on our website or through the courier’s tracking system.
Do you offer international shipping?
Yes, we ship worldwide! Shipping fees and delivery times will vary depending on your location. You can view the available shipping options at checkout before completing your order.
Can I customize my bed linens?
Yes, we offer customization options for our bed linens. You can choose from a variety of colors, patterns, and monogramming options. Please contact our customer service team for more details about custom orders.
What payment methods do you accept?
We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. Our website is secure, and your payment information is encrypted for your safety.
How can I contact customer service?
If you have any questions or need assistance, you can contact our customer service team by email at [email protected] . Our team is available Monday to Friday, from 9:00 AM to 6:00 PM IST.